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Opening Night Ticket Pricing

Printed From: Community Theater Green Room
Category: Theater Administration
Forum Name: Running Your Theater
Forum Discription: General questions about how to make it work
URL: http://www.communitytheater.org/forum/forum_posts.asp?TID=4709
Printed Date: 11/22/24 at 4:56am
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Topic: Opening Night Ticket Pricing
Posted By: ccaldwell
Subject: Opening Night Ticket Pricing
Date Posted: 7/10/10 at 2:36pm
Our theater is in the middle of a transition.  Since moving into our new building four years ago we have held an elaborate pre show reception on opening night and charged a premium ticket price of $25.  Normal ticket prices are $18. 
 
Due to changing circumstances we are eliminating the pre-show reception and having a champagne toast with the actors post show.  There is discension among the ranks.  Many want to drop the price to the same as all other shows - $18, others want to charge a premium of $20 - $22 to keep opening night special.  Many are worried that we will loose patrons on opening night if we charge this premium price and all they get is a glass of champagne. 
 
Does anyone have any comments or direction or experience in this matter?  Help, please.


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Char



Replies:
Posted By: pdavis69
Date Posted: 7/12/10 at 10:44am
I have to admit an extra $7 for a toast with the cast does seem to be a bit of a let down. 

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Patrick L. Davis
Fort Findlay Playhouse


Posted By: ccaldwell
Date Posted: 7/12/10 at 10:53am
Hi Patrick, it would be more like a premium of $2 - $4 for the champagne toast ($3 - $5 less than before when they got an elaborate reception - shrimp, asst hors d oeuvres, sweets and wine...with more of the same afterwards and champagne.
 
Some feel that if we keep the price higher (even if all we have is champagne and cookies) it will make opening night seem special so they will still want to attend (60% of opening night patrons are season ticket holders).
 
What does your theater do for opening night?  Higher price?  Same price?Champagne toast? Party before?  Party after?


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Char


Posted By: pdavis69
Date Posted: 7/12/10 at 12:48pm
We have, in the past seasons, offered an opening night gala (no alcohol) prior to the show.  We would have food and a chance to mingle with the cast and crew.  We did not raise the price for the special night.  Our tickets run $12.00 for a straight show, $15 for a musical. 
At $2-$4 extra I might think about splurging for opening night. 
My question would be: If you didn't charge any extra for opening night and still offered the Champagne toast (with donation baskets put out) could you still be profitable.  We have found our patrons will put more in a donation basket than they would have paid at a concession stand.  We put baskets out for intermissions and seldom fail to cover our ccosts and usually make a profit.


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Patrick L. Davis
Fort Findlay Playhouse


Posted By: dboris
Date Posted: 7/12/10 at 1:00pm
At my theatre we do a Thursday "preview" performance which we sell at a low matinee rate, then the Friday opening is the same price as any other evening performance.
 
When you are talking about opening weekend I think the most important this is to do whatever brings in the most people. Word of mouth is one of the most powerful marketing tools you have, so the more people you bring in the first weekend the better the attendance for the rest of you run will be.


Posted By: davidmichaelmax
Date Posted: 7/13/10 at 5:49pm
Why not do what the movie theatres are doing - advertise that the show is 3D and charge $5 more for little plastic glasses ;)

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"It's never too late to be who you might have been..."
George Eliot


Posted By: pdavis69
Date Posted: 7/13/10 at 9:55pm
Our theatre has 123 seats.  The front row IS in 3D.

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Patrick L. Davis
Fort Findlay Playhouse


Posted By: KEB54
Date Posted: 7/29/10 at 2:00am
It's too bad you have to drop the pre-show reception. I think that is the best option for keeping opening night special.
 
We do a post show thing and IMHO it doesn't work for a lot of reasons:
  • It's late and much of the audience wants to go home after the show. Our patrons are almost exclusively older.
  • The audience waits even longer because actors have to get out of costume and make-up; get themselves cleaned up, put away costumes and props, etc.
  • Many actors are tired (perhaps dirty and sweaty, and hungry) and want to go home, or have family waiting for them, and even if they stay it may be very, very briefly.
  • The actors are worn out and not"bubbly" and entertaining as the audience wants them.
  • The actors tend to clump together and not interact as much with the patrons.
IMHO I think your post show champagne toast will fizzle. You might have to change the format, but I'd try to do something pre-show.
 


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KEB


Posted By: ccaldwell
Date Posted: 7/30/10 at 1:42pm
Thanks for everyone's comments.
 
Finally we opted on a compromise by dropping the opening night ticket price and just having wine and cheese instead of an elaborate hors d oeuvres spread, as well as champagne and desserts afterwards.  I'll let you know how it works out.  Currently we do have a champagne reception afterward (in addition to the pre show) and with one more elaborate spread everyone stayed, and stayed, and stayed. 
 
Our new policy/plan won't go into effect until February 2011.


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Char


Posted By: Theatermama
Date Posted: 8/07/10 at 9:00am
Here in our town, there is quite a bit of Community Theater but we also have the University Theater and then the University has an Auditorium that is used by traveling Broadway shows - those tickets are $50+.  University I believe is $22 a ticket and $15 for students for single tickets but you can buy bundles cheaper for the season which we do.  We have one up and coming Regional Professional Theater and they usually charge around $25 but the rest of us have this fear about charging too much money.  I work with 2 theaters - one specializes in New Plays and they do very professional mainstage shows that are as good or better than both the university and the shipped in Auditorium shows - I personally find the traveling shows a big letdown for the ticket price.  The tickets are nearly 3 times as expensive and you do not get 3 times the show.  The new play theater I believe is raising their rates to $18 this year but they also have some great incentives to get people in the seats.  This year if you bought a season subscription by July 1 you got a second one for free to give to someone who has never had one before to help get new blood in the theater.  They also offer a pay what you can night for the first show/last dress rehearsal type of thing.  Then they have a guarantee - if you don't like a show you have seen you will get a free ticket to see another show later in the season to make up for it.   They have a talk back wine and snack reception that is catered by a board member with each show to meet the playwright and talk to the actors, it doesn't always happen on opening night but usually first weekend.  We have been sponsored for the season by a local winery and they provide a case of wine with each show.
 
Then I do most of my work for a pure community theater that has no home, just a couple of storage trailers and does bare bones theater with small sets or no sets and we usually do free performances where we take up a collecton.  I, personally, usually do royalty plays under their name and rent space and last year I charged $10 for adults but had pre-sell's $2 cheaper.  Everyone said I underpriced myself but I do shows with kids usually and I want to make it affordable but this year I will charge probably $15 with cheaper pre-sells as the new play theater charged $15 for the summer youth musical we are doing and people are paying it without question and my performance of Charlie Brown will have a lot more performance value. 
 
It is hard to train our community that you need to pay for theater.


Posted By: lparks
Date Posted: 8/08/10 at 5:28am
University has an Auditorium that is used by traveling Broadway shows - those tickets are $50+.
IU Auditorium tickets start at $19 for Students and $38 for Adults / Seniors.

 I personally find the traveling shows a big letdown for the ticket price.  The tickets are nearly 3 times as expensive and you do not get 3 times the show.

This is just my opinion as well - These tours are professionally produced tours that cost between $1,000,000 and $3,000,000 to mount. The auditorium is charged a rate usually about $250,000 per week + box office share to bring these shows to town. They charge that much for tickets because without charging that much - there would be no show. It's not that the Auditorium is reaping a major profit. Doug Booher recently stated that they make an average of 1%-4% off of each ticket, the rest goes back to the touring company. You can see the video interview here: http://www.youtube.com/watch?v=wQOc6yu74NI - http://www.youtube.com/watch?v=wQOc6yu74NI . Ticket prices for IU Auditorium can be varied here: http://www.iuauditorium.com/site/show-spamalot.html - http://www.iuauditorium.com/site/show-spamalot.html

It is hard to train our community that you need to pay for theater.
If they pay IU Auditorium rates, they will pay for theatre. The problem is, people only pay what they are charged and only if they get what they pay for. Cardinal Stage Company prices tickets at between $26 and $28 for adults. They charge this because they have built up a reputation. They started 5 years ago, and only started tickets back then at about $19 or so (from what I can tell).

It's not that people in this town "don't want to pay", it's that they only want to pay for what they actually get. IU Auditorium brings in shows that regularly sell out there 3,000 seats (usually, for at least 2 performances) because they present shows that people want to pay that much to see.  If IU Can sell as many as 6,000 or more seats at an average price of $38 - people will pay to see theater.

Now for my actual advice on this topic: In my opinion (as a theatre going patron) is that paying more for an opening night reception would not be that ideal. I might pay an additional $5 at MAX, but it would have to be something really special. Most of the time the opening night reception is used more as a "audience drawing" tool to fill seats on opening night more than a money making scheme (per-se). In fact, many theatre's offer a discount on opening night or a discount "preview" performance.

Our pricing scheme - which can be found here: http://www.brtlive.org gives you some idea of what we charge. We are, however, a professional company and not really "community theatre", and we estimate that these prices should cover roughly about 60-70% of production costs. I might add that we are a new company going into our first season as well.

In Bloomington, In - tickets are really all across the board. We have a small professional theatre that engages equity actors on occasion, which charges ticket prices between $24 and $28 for adults (cheaper for students and children). Another small professional theatre that produces new plays in town charges $18 for adults to it's mainstage plays. Most of the IU Theatre (student produced shows) runs about $22 for adults. On the high-end of the scale is the IU Auditorium ticket prices, which starts at $38 for General Public and $19 for IU Students, going up to $60 per seat for premium orchestra.

I would say that in our area, the AVERAGE ticket prices for local theatre is somewhere around $20 average. 

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Landon Parks,
Producing Artistic Director,
Bloomington Repertory Theatre Co


Posted By: Theatermama
Date Posted: 8/09/10 at 1:21pm

Personally, I have paid $50+ for shows at the IU auditorium numerous times. Of course, the prices vary for students, and if you want to sit in the balcony.  

 

Yes, people pay for the traveling shows, but that is a somewhat different crowd than goes to local theater. There is some cross over, but the goal of the two professional companies, BPP and Cardinal, is to put on very high quality shows, which they do, so they attract a bigger audience base.  The other theaters in Bloomington struggle to produce shows and fill houses. 

 With maybe the exception of Youth Theater that did 2 tuition based youth musicals and they put on exceedingly professional shows and even sold out a 600 seat theater on the last show of Peter Pan.

 

The amount of what it costs to bring a touring show to the Auditorium, while interesting, is irrelevant to community theater prices.  I occasionally go see a show there.  We enjoy the shows but we think the local theaters offer excellent quality for a fraction of the price.

 

I should define what I meant by better production value - I am referring to having a set, props, costumes and audition only actors. I have spent the last 4 weeks working on the Indiana premiere of the new musical “13”, I was certainly not criticizing the theater or the show. Yesterday, we finished our run and I am very proud of what we accomplished with 30 teenagers and pre-teenagers of varying ages and degrees of experience in 4 weeks. We had 4 sold out performances to very appreciative audiences, and not all were parents and family either. However, they had no major set, only some chairs, and wall mural paintings and posters and they are a camp and take whoever pays tuition.  People were willing to pay $15 even after having paid tution (we used to give 2 complementary tickets), so that seems to be an accepted amount right now (we used to charge $5 when we first started 10 years ago and last year I believe it was $12). It is still cheaper than IU Theater, Cardinal and BPP Mainstage but more than we have been charging in our community theater so we are reconsidering our ticket prices for our future shows based on this.

 

Would I personally pay more for an opening night gala?  Probably not, but I guess it would depend on if there was a reason to draw me there.  I like the way BPP does it with the no extra cost talk back reception with the playwright – or the actors and director.  The reception is actually meant as a way to thank subscribers – they are the ones notified of the event and it is not a huge affair.  Bottles of wine, cheese, crackers, simple finger foods and desserts make up the menu.  We get much of our food donated from local restaurants in exchange for publicity.



Posted By: jayzehr
Date Posted: 8/11/10 at 3:26pm
Originally posted by lparks

   If IU Can sell as many as 6,000 or more seats at an average price of $38 - people will pay to see theater.
 


All I can say is that going by my experiences in a university town, I wouldn't   bet the farm on that assumption.

There are a lot of other variables involved.



Posted By: lparks
Date Posted: 8/11/10 at 3:37pm
Yes, there are MANY variables involved. I did not say that every show ever done will sell 6,000 seats at $38. I said that IF that many people to will pay that price to see theatre in this town (and trust me, the IU Auditorium has sold at least 6,000 on MANY occasions) then people in our town will pay that much, if given the chance to see a show they want to see that they feel is worth that price.

Do you have an argument with that statement? I would love to hear what you disagree with... That statement was in reply to Theatermama's post regarding her opinion that it's to hard to get people in this town to pay for theatre. Clearly, if given the right circumstances - people will pay that much. That's all I am saying. 

Also, I would highly doubt that most of the people who see the traveling shows are different from those that see local shows. I am sure not everyone who goes to the IU Auditorium are regulars of the local theatre scene - but I would bet the house that many (60% or more) of IU Auditorium goer's attend at least one local performance. That's just my opinion of course.

I am sure many people have opinions that differ from mine, but I am free to give my opinion from the point of view of someone who knows many theatre goers who attend both touring and local shows.

In my opinion, member_profile.asp?PF=555&FID=5 - jayzehr simply want's to turn every statement I make into an argument. It's not the first time he has done it. Everyone is entitled to an opinion, and I feel fully qualified to make such assertions based on my theatre going experience. 

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Landon Parks,
Producing Artistic Director,
Bloomington Repertory Theatre Co


Posted By: Sher56
Date Posted: 9/14/10 at 12:04am
We are going to do a Thursday "Preview" night, but make it a "Pay as you Can".....hoping that we can fill up the small 133 seat theatre and then pass on the word, by mouth!

Has anyone had any success at this?

ta

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Sher
Cayman


Posted By: lparks
Date Posted: 9/14/10 at 12:32am
Of the local theatre company's in my town, I am aware of only one that does this on a regular basis. It could very well work - but my concern would be that everyone would show up on the cheap night. I don't know how much of a concern this is - but I know if "I" was offered a discount ticket I would go on the discount/pay what you can night, even if offered the chance to see it any other night.

However, the idea is worth a try. Make it a policy on one show and then see how it goes from there.


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Landon Parks,
Producing Artistic Director,
Bloomington Repertory Theatre Co


Posted By: Theatermama
Date Posted: 9/14/10 at 4:44pm
We did a Pay What You Can this summer for the first night of a fundraising show run and we averaged ticket price in donations. This was a fundraiser and some people paid more and others paid less.  It was an opportunity for those that could not really afford the ticket price to see a show and contribute in someway to the fundraiser, one person brought in a sock of change.
 
One of our theaters did the pay what you can preview last year and found it worked very well.  People do not just go to the cheap night, but it did give people a chance to see the play that they might otherwise not be able to see  and gives an opening night audience that you often don't have.   I believe they plan to do it again this year and they also offer a guarantee - if you don't like the play they will give you a ticket to see a different play.   They also did a buy one get one free subscription and the free one had to be given to someone who had never subscribed before - we got a new couple involved that just moved to Bloomington.  All good ways to build an audience base.
 
Good luck with that idea - I think it is a good one to explore.  I intend to do Pay what you can matinee with my winter show as I have played to 1 audience member before at a Sunday matinee and I never want to do that again.  Matinees are freebies of sorts as we have the theater rented already for the day  so the extra show just means extra money if you can get an audience that pays anything.  Since my winter show has a percentage royalty, that works.  My Spring show has a pay per show royalty so we won't do any pay what you can shows for that, I need more guaranteed income so will work on pre-sells instead.


Posted By: clee
Date Posted: 10/07/10 at 1:25pm

In an effort to increasing our opening night attendance, our organization has gone to 2-for-the-price-of-1 tickets for opening night only. There are a number of reasons: 1)a bigger house early in the run increases word-0f-mouth sales for the rest of the run; 2)we only have one price (no senior, student, miltary, etc. rates) so it gives us a repsonse to complaints about prices; 3)it's a great marketing tool - a live show is cheaper than a movie. Our overall attendance has increased since we started doing this.



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Clay


Posted By: Sher56
Date Posted: 10/07/10 at 11:39pm
Thanks for all the useful comments. We will give it a shot and will post our results!

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Sher
Cayman



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